1. Introduction:
Our privacy policy outlines how The Harley Street Hospital safeguards patient information when collecting, using and sharing it and ensures compliance with relevant healthcare privacy laws. We are dedicated to ensuring a secure and transparent experience for all our users. By engaging with our services, you acknowledge and agree to the terms outlined in this Privacy Policy. We encourage you to take the time to review the details provided
2. Scope:
This policy covers and protects all patient information collected, including personal details, medical history, and imaging results, in all interactions with The Harley Street Hospital.
3. Legal Compliance:
The Harley Street Hospital commits to comply with The Data Protection Act 2018 and other applicable healthcare privacy standards, prioritising patient data security and confidentiality.
4. Types of Information Collected:
In the course of your interactions with our services, The Harley Street Hospital collects patient information, encompassing personal details, medical history, and diagnostic imaging results required for comprehensive healthcare services.
5. Collection Methods:
Patient information is collected through secure in-person consultations, encrypted online portals, and with strict adherence to protocols for third-party referrals.
6. Purpose of Data Collection:
Patient information is collected for diagnostic accuracy, treatment planning, and administrative functions, ensuring effective and high-quality healthcare provision for you.
7. Patient Rights:
Patients have rights to access, amend, and request restrictions on the use of their personal health information, complying with applicable privacy laws according to The Data Protection Act 2018 to maintain control over their privacy.
8. Security Measures:
At The Harley Street Hospital, we prioritise the security of patient information through the implementation of robust measures. These include advanced encryption techniques, access controls, and regular audits. These proactive security measures are in place to guarantee the highest level of confidentiality and safeguard the integrity of patient information.
9. Data Sharing and Disclosures:
Patient information may be shared with healthcare providers, insurers, or as mandated by law, with patient consent obtained for specific disclosures.
10. Third-Party Services:
Involvement of third-party services in processing patient information adheres to stringent security measures and complies strictly with privacy regulations in accordance with The Data Protection Act 2018. Our partnerships with external entities ensure the utmost care and compliance in handling patient data.
11. Data Retention:
Patient information is retained as required for diagnostic and treatment purposes, adhering to established criteria for determining retention periods in accordance with NHS England Records Management Code of Practice 2021; Appendix II: retention schedule.
12. Notification of Breaches:
In the event of a data breach, patients and the Information Commissioner’s Office will be notified promptly, adhering to regulatory notification requirements.
13. Patient Education:
As part of our commitment to patient well-being, The Harley Street Hospital provides resources aimed at educating patients on safeguarding personal health information and maintaining privacy vigilance. For further reading, please click here.
14. Complaints and Inquiries:
Patients can submit privacy-related complaints or inquiries to contact@theharleystreethospital.co.uk or Tel 020 3062 6828
15. Updates to the Privacy Policy:
This privacy policy is subject to periodic updates, and the last revision date will be clearly indicated. The continued use of The Harley Street Hospital services implies acceptance of any changes made to the privacy policy. It is advisable to review the policy regularly to stay informed about its latest provisions.